Privacy Policy

Interpretation and Definitions

Words with capitalized first letters have the meanings defined below. These definitions apply whether they appear in singular or plural form.

• Company means Frontail Technology, also referred to as Frontail, we, us, or our in this Privacy Policy.
• Service means our website, contact channels, project consultation, design, development, and support services.
• Personal Data means information that can identify a person directly or indirectly, such as name, email address, phone number, or message details.
• Usage Data means technical information collected automatically when you visit the website, such as browser type, pages visited, and device details.
• You means the visitor, client, prospect, or person using our website or services.

Collecting and Using Your Personal Data

We collect information that you voluntarily provide and limited technical information that helps us operate and improve the website.

• Name, email address, phone number, Telegram or WhatsApp contact details.
• Project requirements, business details, messages, files, and information you choose to share.
• Basic technical data such as device type, browser, pages visited, referring links, and approximate location.
• Communication history related to inquiries, consultations, estimates, support, or active projects.

Use of Your Personal Data

Frontail Technology may use personal information for the following purposes:

• To respond to your inquiries and project requests.
• To understand your requirements and prepare proposals, estimates, or project plans.
• To provide design, development, deployment, maintenance, and support services.
• To communicate updates, approvals, deliverables, and important project information.
• To improve our website, services, user experience, and internal processes.
• To protect our website, prevent misuse, and comply with legal obligations.

Cookies and Tracking

Our website may use cookies or similar technologies to keep the site working properly, understand basic traffic patterns, improve performance, and remember preferences. You can set your browser to refuse cookies, but some parts of the website may not function properly.

Sharing Your Personal Data

We do not sell your personal data. We may share limited information only when needed for legitimate business, service, technical, or legal reasons.

• Service providers who help us operate the website, manage communication, host projects, or deliver technical services.
• Third-party platforms you choose to contact us through, such as WhatsApp, Telegram, email providers, hosting providers, or payment services.
• Legal authorities if required by law, regulation, valid legal request, or to protect our rights and users.
• Business transfers if Frontail Technology is involved in a merger, acquisition, restructuring, or asset transfer.

Retention of Your Personal Data

We keep personal data only for as long as reasonably necessary to respond to inquiries, provide services, maintain project records, resolve disputes, meet legal requirements, and improve our business operations.

Transfer of Your Personal Data

Because we work remotely worldwide, your information may be processed through tools, servers, or service providers located outside your city, state, or country. We take reasonable steps to ensure your information is handled securely.

Your Rights

Depending on your location, you may have the right to request access, correction, deletion, restriction, or a copy of your personal data. You may also ask us to stop contacting you for non-essential communication.

Security of Your Personal Data

We use reasonable administrative and technical measures to protect personal information. However, no method of internet transmission or electronic storage is completely secure, so we cannot guarantee absolute security.

Children's Privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from children. If you believe a child has shared information with us, please contact us so we can remove it.

Links to Other Websites

Our website may contain links to third-party websites, apps, or services. We are not responsible for their content, security, or privacy practices. Please review their privacy policies before sharing information with them.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will update the date at the top of this page. Continued use of our website or services after changes means you accept the updated policy.